Automatic rebooking when possible
The airline may automatically rebook passengers on the next available flight when seats are available.
When this happens, a new itinerary is generated and sent through SMS or email. This updated booking includes the new flight number, revised departure and arrival times, and any changes to terminals or gates.
If the updated flight works with their travel plans, no further action is required. However, if the schedule is not suitable, travellers can explore other options offered by the airline.
If you are already at the airport
For passengers who have found out that their flight has been cancelled while at the airport should proceed to the airline’s assistance or transfer desk.
Airport staff can provide guidance on rebooking options, alternative travel arrangements, and the next steps they should take.
Tricia is a reporter and anchor whose work focuses on people, policy, and the Filipino community at home and abroad. Her reporting spans national affairs, overseas Filipinos, and major developments across the Middle East. She holds a degree in Broadcasting and has contributed to leading media organisations. With experience across television, print, and digital platforms, Tricia continues to develop a clear, credible voice in a rapidly evolving global media landscape.
