Jetstar is revamping some of its planes and one thing we’re used to seeing on the back of seats will no longer be there.
The Aussie low-cost carrier is refreshing its 11 Boeing 787 Dreamliners, giving the cabins a complete makeover that includes all new seats.
But there will no longer be video screens and in-flight entertainment systems on board.
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“Our revamped 787s will not have seatback entertainment screens,” the airline shared on its website.
“Instead, you’ll be able to pay to stream Jetstar’s in-flight entertainment on your own device: smartphone, tablet or laptop.”
Instead, for the first time, passengers will be able to buy WiFi on board to be able to stream on their own devices instead.
The airline has partnered with Viasat (the same provider as Qantas) to deliver the satellite‑enabled Wi‑Fi. There will also be seatback device holders, two USB-C ports, and faster charging (60W compared to 15W).
However, there will be no headphones available for travellers.
”We already encourage our 787 passengers to bring their own headphones to help us reduce landfill. But this is even more important on the refreshed 787s, as we will not be providing headphones on board,” the airline noted.
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Passengers will still have access to a wide selection of new release and classic movies, TV episodes, the airline confirmed.
In terms of what can be streamed, Jetstar has broken it down into the following three categories:
- Free Zone: Flight map, destination info, Jetstar TV, Spotlight Selection and more
- Streaming-plus: Stream, browse, access our in-flight entertainment and stay connected with unlimited data
- Social-plus: Access social media, browse, enjoy our in-flight entertainment and stay connected
They have not shared how much WiFi access will cost, but on Jetstar’s A320 and A321 fleet, you can pay $8.99 per device to access Jetstar Entertainment+.
For anyone who has pre-purchased seatback entertainment and ends up flying on one of the updated aircraft the airline confirmed it will issue a refund within 15 business days of your flight.
“The 787 revamp broadens our horizons. It means we can extend the range of the 787 and we can look at new opportunities that may be up to 16 hours away which we’ve never been able to do before,” Jetstar’s Head of Network, Fleet Strategy and Planning, Ted Knight shared in a statement to 9Travel.
“It opens up all the continents really.”
The 787s currently fly on routes between Australia and Thailand, Vietnam, Japan, Singapore and South Korea.
Jetstar has already announced a new route between Melbourne and Colombo, Sri Lanka, which will take off in August.
It is one of six new routes launching this year: Denpasar-Sunshine Coast, Denpasar-Avalon, and Adelaide-Avalon coming in March, Brisbane-Rarotonga in May, Brisbane-Queenstown in June, and Melbourne-Colombo in August.
The airline will fly to a total of 21 domestic and 20 international destinations.


